Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Parimatch, we believe that online gaming should be an enjoyable form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Please gamble responsibly and within your means.
If you choose to participate in gaming activities, do so for fun and be prepared to lose the money you spend. Only gamble with money you can afford to lose.
Age Verification
Gaming on Parimatch is strictly for individuals aged 18 years and above, or the minimum legal age in your jurisdiction in India, whichever is higher. We are committed to preventing access by minors.
By accessing our platform, you confirm that you meet the legal age requirements in your state/territory and that you are not prohibited from participating in online gaming activities.
Warning Signs of Problem Gambling
Be aware of these warning signs that may indicate problem gambling:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Your Gambling: Concealing the extent of your gaming activities from family or friends
- Loss of Control: Unable to stick to gambling limits or stop when you decide to
- Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
- Gambling with Money You Can't Afford to Lose: Using rent, bill, or essential expense money for gaming
- Increasing Bets: Needing to wager more money to achieve the same excitement
- Mood Changes: Becoming irritable or anxious when unable to gamble
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
- Using Gambling to Escape: Gaming to cope with stress, anxiety, depression, or other problems
- Borrowing Money to Gamble: Taking loans or using credit to fund gaming activities
If you recognize any of these signs in yourself or someone you know, seek help immediately.
Self-Help Tools & Controls
Parimatch provides responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount of money you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're prepared to lose during a gaming session
- Session Time Limits: Set time restrictions on your gaming sessions to prevent excessive play
- Reality Checks: Receive periodic reminders about your gaming duration and spending
- Self-Exclusion: Temporarily or permanently close your account if you feel your gaming is becoming problematic
- Account Restrictions: Request account suspension or cooling-off periods
To access these tools, visit your account settings on the Parimatch app or contact our customer support team. Using these features demonstrates responsible gaming and protects your wellbeing.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to these recognized organizations:
India
- All India Gaming Federation (AIGF): Resources for responsible gaming in India
- National Institute of Mental Health and Neuro Sciences (NIMHANS): Professional mental health support - +91-080-2699 5000
- AASRA (24/7 Emotional Support): +91-22-2754 6669 (toll-free crisis line)
International Support
- GamCare (UK): www.gamcare.org.uk - Confidential support and advice
- GamStop (UK): www.gamstop.co.uk - National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (US): www.ncpgambling.org - 1-800-522-4700
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Information and prevention resources for problem gambling
All of these organizations offer free, confidential support and counseling services. There is no shame in seeking help—it is a sign of strength.
Need Help? Take Action Today
If you believe you may have a gambling problem or are concerned about your gaming habits, please seek help immediately. Do not wait. Speaking with a professional counselor or contacting a support organization is the first step toward recovery.
Remember: Problem gambling affects not only you but also your family and loved ones. Support is available, and recovery is possible.
Contact one of the organizations listed above or speak with your healthcare provider for professional guidance.